911 Plumbing & Electric

Many customers highlight Jack's exceptional promptness and reliability. Reviews indicate he often arrives quickly to assess and resolve issues, especially during emergencies, which has left a positive impression on clients who cite experiences where he responded late at night to restore power. This reliability, coupled with his friendly demeanor, enhances customer satisfaction. However, there are... Read more

Many customers highlight Jack's exceptional promptness and reliability. Reviews indicate he often arrives quickly to assess and resolve issues, especially during emergencies, which has left a positive impression on clients who cite experiences where he responded late at night to restore power. This reliability, coupled with his friendly demeanor, enhances customer satisfaction. However, there are some negative sentiments tied to specific incidents of service delivery. One reviewer noted issues with miscommunication regarding the relocation of electrical circuits, leading to dissatisfaction with the service provided. This review specifically flagged workmanship concerns, suggesting that there was a lack of attention to detail during the installation. Such experiences underscore the importance of clear communication and thoroughness in service delivery, which some customers found lacking. Pricing also emerged as a recurring theme in the reviews. While many customers felt the prices were reasonable for the quality of service provided, there were instances where clients deemed Jack's fees to be quite high, particularly for straightforward tasks. Some reviewers expressed frustration that estimates were not provided without an initial service charge, which they viewed as an unnecessary addition to costs. Despite a few concerns, the majority of customer feedback overwhelmingly praises Jack for his workmanship, integrity, and helpfulness. Many express their intent to continue using his services for future projects and recommend him to others. The general consensus is that 911 Plumbing & Electric excels in providing reliable and efficient plumbing and electrical services, making it a reputable choice in the local market. Read less