Fuller Handyman Service

The prevalent sentiment among the reviews for Fuller Handyman Service is predominantly positive, emphasizing high-quality workmanship, professionalism, and punctuality. Many clients share their satisfaction regarding specific services such as grab bar installations, plumbing repair, and drywall work, often noting how these services improved their homes. Customers especially appreciate the family-r... Read more

The prevalent sentiment among the reviews for Fuller Handyman Service is predominantly positive, emphasizing high-quality workmanship, professionalism, and punctuality. Many clients share their satisfaction regarding specific services such as grab bar installations, plumbing repair, and drywall work, often noting how these services improved their homes. Customers especially appreciate the family-run aspect of the business, citing a personal touch and commitment to quality that seems rare among competitors. Positive comments frequently mention how the team cleaned up after completing their work, raising the customer's confidence in the level of care taken during the project. First-time customers often report feeling impressed by the level of service and engagement they experience, with many noting they would return for future handyman needs. However, a notable downside raised in several reviews is the company's pricing structure. A few customers expressed frustration regarding the lack of upfront disclosure about costs, particularly concerning the hourly rate, which was perceived as exorbitantly high compared to market standards. This issue, combined with a couple of reviews mentioning that estimates were not provided or followed up on, has led to a sense of distrust among some clients. This was particularly concerning for those who needed urgent work and felt communication failed them at critical moments. Another theme emerging is the difficulty in scheduling appointments, particularly with urgent needs, indicating that while the quality of service is high, the demand might be affecting availability and promptness in service delivery. Nonetheless, most customers conclude their reviews with a recommendation to use Fuller Handyman Service, signifying that while issues exist, the quality of work tends to overshadow them. In summary, Fuller Handyman Service finds itself in a solid position in terms of performance and customer satisfaction, yet must address the communication and pricing transparency issues to enhance overall customer experience fully. Read less