Active Plumbing and Water Heaters

The reviews reflect a strong consensus regarding the exceptional service provided by Active Plumbing and Water Heaters, specifically the leadership and skills of Majid and his team. Customers frequently commend Majid for being punctual, responsive, and accommodating, mentioning his ability to handle urgent requests efficiently, often even during off-hours such as Christmas Eve. Key positive senti... Read more

The reviews reflect a strong consensus regarding the exceptional service provided by Active Plumbing and Water Heaters, specifically the leadership and skills of Majid and his team. Customers frequently commend Majid for being punctual, responsive, and accommodating, mentioning his ability to handle urgent requests efficiently, often even during off-hours such as Christmas Eve. Key positive sentiments include:Responsiveness and Timeliness: Numerous reviews highlight how quickly Majid and his crew respond to service requests, with several customers noting that they arrive within a few hours of contacting the company. This quick response time is especially valued during emergencies, where customers express relief at having their issues resolved promptly.Professionalism and Communication: Many customers report that Majid communicates effectively throughout the entire service process, ensuring that they are informed and comfortable with the work being performed. His friendly demeanor and willingness to address questions have been frequently praised.Quality of Work: Reviews consistently mention the high quality of service and attention to detail. Customers express satisfaction with the results of their plumbing work, whether it involved repiping, installing water heaters, or other plumbing tasks. The clean and efficient work ethic of Majid and his team is a recurring theme.Fair Pricing: Customers are appreciative of the fair and transparent pricing offered. Several reviews indicate that Majid provided competitive quotes, often better than those of competitors. The upfront nature of cost estimates is particularly well received, as it builds trust and eliminates surprises.Problem-Solving Skills: Majid Read less