PRC Home Solutions

The review indicates significant dissatisfaction with PRC Home Solutions, primarily stemming from communication issues. The reviewer mentions a specific quote from a staff member, Moises, which initially set expectations for service. However, the real issue arose when the promised service failed to materialize, as the reviewer was unable to reach Moises at the time of the setup. This leads to feel... Read more

The review indicates significant dissatisfaction with PRC Home Solutions, primarily stemming from communication issues. The reviewer mentions a specific quote from a staff member, Moises, which initially set expectations for service. However, the real issue arose when the promised service failed to materialize, as the reviewer was unable to reach Moises at the time of the setup. This leads to feelings of being disregarded, exacerbated by the unanswered phone calls and ignored text messages. Moreover, the strong sentiment expressed through the phrase "waste people time" points to a deeper frustration regarding reliability and professionalism. The reviewer's statement wishing for "zero stars if I could" illustrates a profound level of disappointment, suggesting a loss of trust in the company. The common findings indicate that reliability and communication are critical areas for improvement for PRC Home Solutions. Addressing these concerns would likely enhance customer satisfaction and mitigate negative experiences like the one described. Read less