Murray Plumbing

Analyzing the shared reviews reveals numerous recurring themes that contribute to the negative perception of Murray Plumbing. A central concern among customers is the consistent failure of the company to communicate effectively. Multiple customers reported that they did not receive callbacks or timely updates regarding appointments, with several instances of appointments being missed altogether. T... Read more

Analyzing the shared reviews reveals numerous recurring themes that contribute to the negative perception of Murray Plumbing. A central concern among customers is the consistent failure of the company to communicate effectively. Multiple customers reported that they did not receive callbacks or timely updates regarding appointments, with several instances of appointments being missed altogether. This lack of communication cultivated feelings of frustration and distrust, resulting in damaging reputations for reliability and professionalism. Another major theme is the perceived incompetence in service delivery. Several customers felt that their plumbing issues were not properly addressed despite multiple visits from the technicians. This was compounded by complaints about being charged exorbitantly for repairs that ultimately did not resolve the issues. Customers expressed outrage over being overcharged, fearing that the company was attempting to exploit their situations for financial gain. The behavior of the company Read less