Graydon Kouri Plumbing Heating Air Conditioning

Graydon Kouri Plumbing Heating & Air exhibits significant inconsistency in service delivery. While technicians (particularly Graydon and Keith) demonstrate strong technical expertise and professionalism during interactions, the company struggles substantially with project completion, follow-through, and communication. Multiple reviews document incomplete repairs, missed callbacks, delayed part ord... Read more

Graydon Kouri Plumbing Heating & Air exhibits significant inconsistency in service delivery. While technicians (particularly Graydon and Keith) demonstrate strong technical expertise and professionalism during interactions, the company struggles substantially with project completion, follow-through, and communication. Multiple reviews document incomplete repairs, missed callbacks, delayed part ordering, and abandoned work orders. Pricing is generally viewed favorably when services are completed, but professionalism is undermined by office staff issues and inconsistent responsiveness. The company's performance appears heavily dependent on which technician is assigned and whether work is warranty-covered. Read less