Stewart Plumbing

The main sentiment among reviews of Stewart Plumbing reveals a division between commendation for their service quality and significant dissatisfaction regarding their pricing structure. Positive reviews often emphasize the knowledgeable and courteous nature of technicians, citing experiences that showcase their professionalism and ability to fix issues promptly. Specific technicians, like Jeff, Br... Read more

The main sentiment among reviews of Stewart Plumbing reveals a division between commendation for their service quality and significant dissatisfaction regarding their pricing structure. Positive reviews often emphasize the knowledgeable and courteous nature of technicians, citing experiences that showcase their professionalism and ability to fix issues promptly. Specific technicians, like Jeff, Bryan, and Colton, received high praise for their hands-on approach and detailed explanations throughout the service process. Customers who had positive experiences frequently noted their willingness to recommend Stewart Plumbing for future needs. On the contrary, a substantial number of reviews focus on complaints about the cost of services and additional fees, such as trip charges or service call fees. Many users express frustration at being quoted prices significantly higher than the market average, with some mentioning quotes that were two to three times higher than competitors. This sentiment is particularly evident in comments about service calls where customers felt they were charged for estimates rather than actual repairs, leading to feelings of being misled or taken advantage of. The term "unreasonable pricing" or similar phrases appear repeatedly among dissatisfied customers, indicating that this is a prominent theme across multiple reviews. Additionally, there are mentions of upselling tactics, such as suggesting Read less