Cal

Positive Attributes: - Expertise and Speed: Many reviews highlight Cal's deep knowledge and proficiency in plumbing. Customers noted his ability to quickly diagnose and efficiently resolve plumbing issues that other tradespeople could not address effectively. - Trustworthiness and Integrity: A consistent theme throughout the reviews is the high level of trust customers feel toward Cal. Multi... Read more

Positive Attributes: - Expertise and Speed: Many reviews highlight Cal's deep knowledge and proficiency in plumbing. Customers noted his ability to quickly diagnose and efficiently resolve plumbing issues that other tradespeople could not address effectively. - Trustworthiness and Integrity: A consistent theme throughout the reviews is the high level of trust customers feel toward Cal. Multiple testimonials emphasize that he is honest, reliable, and does not engage in upselling. Many returning customers express a strong commitment to using his services in the future. - Customer Service: Reviewers frequently remark on Cal's responsiveness, often praising his prompt communication and timely attendance during emergencies. His friendly and respectful demeanor adds to the overall positive experience customers report.Negative Feedback: - Pricing Concerns: The most significant point of contention revolves around perceived overcharging, especially regarding materials and parts. A few reviews explicitly mention customers feeling taken advantage of due to high markups on parts, leading to disappointment. This mixed response suggests that while service quality is appreciated, customers feel the need for greater transparency in pricing. - Refund and Billing Issues: One review pointed out a problematic experience when it came to obtaining a refund, indicating potential variability in customer service experiences.General Satisfaction and Recommendations: - Despite the criticisms regarding pricing, the overwhelming response from customers is one of satisfaction. Multiple reviewers expressed willingness to recommend Cal's Plumbing to others and indicated that they would return for future services. Cal Read less