Brinks Services - Plumbing

Brinks Services - Plumbing has received a mixed array of reviews over the last month, displaying a significant divide in customer experiences. On one side, several customers praised the professionalism and promptness of their plumbers, highlighting thorough communication, quick responses to emergencies, and overall quality work on projects like leak detection and sewer repairs. Positive experience... Read more

Brinks Services - Plumbing has received a mixed array of reviews over the last month, displaying a significant divide in customer experiences. On one side, several customers praised the professionalism and promptness of their plumbers, highlighting thorough communication, quick responses to emergencies, and overall quality work on projects like leak detection and sewer repairs. Positive experiences centered on technicians like Brandon, John, and Richard, who were noted to be knowledgeable, respectful, and efficient in their service. However, on the flip side, there are consistent reports of poor customer service, particularly regarding responsiveness and follow-through on appointments. Many customers expressed frustration over unfulfilled promises, difficulties reaching customer service, and issues with the company's warranty. Complaints about high prices and dissatisfaction with service outcomes contributed to a negative perception among some clients. Overall, while there are instances of exemplary service reflected in positive reviews, the recurring concerns indicate that Brinks Services may struggle with consistency across their service delivery. Read less