Pinnacle Home Inspections

Shaun and Pinnacle/Reliable Restoration & Remodeling has a deeply mixed record across reviews spanning 2013 to 2023. Older reviews (2013–2018) are overwhelmingly positive, praising professionalism, communication, and quality of work, but more recent and detailed reviews reveal serious concerns including no-shows for estimates, an unfinished kitchen remodel, dangerous faulty electrical wiring, st... Read more

Shaun and Pinnacle/Reliable Restoration & Remodeling has a deeply mixed record across reviews spanning 2013 to 2023. Older reviews (2013–2018) are overwhelmingly positive, praising professionalism, communication, and quality of work, but more recent and detailed reviews reveal serious concerns including no-shows for estimates, an unfinished kitchen remodel, dangerous faulty electrical wiring, structural damage from cutting a support beam, and attempts to charge for services never rendered. Project completion is the most damaged dimension, with two detailed negative reviews describing abandoned work, substandard workmanship, and costly remediation by other contractors. Pricing also received mixed signals, with some clients praising affordability while others reported inflated quotes and alleged financial misconduct. The significant gap between older glowing reviews and more recent critical ones raises concerns about a decline in service quality over time. Read less