Major Plumbing

The reviews for Major Plumbing present a mixed sentiment, with a notable divide between positive and negative experiences. While some customers commend the professionalism and efficiency of plumbers like Richard and Gene, highlighting successful repairs and good communication, many others report severe dissatisfaction with the company's customer service, particularly in scheduling and follow-up. I... Read more

The reviews for Major Plumbing present a mixed sentiment, with a notable divide between positive and negative experiences. While some customers commend the professionalism and efficiency of plumbers like Richard and Gene, highlighting successful repairs and good communication, many others report severe dissatisfaction with the company's customer service, particularly in scheduling and follow-up. Issues with communication breakdowns, rude behavior from the staff, and unsatisfactory repairs dominate the negative feedback. This leads to a significant concern regarding service consistency, with several customers even vowing to seek alternative plumbing services due to their experiences. Overall, while there are moments of great service mentioned, the complaints about customer interaction and unresolved issues are troubling, revealing a company that may struggle with service delivery and effective communication. Read less