Review and analyze now for company Simon Equipment Rentals and provide the analysis in the discussed format for the following reviews: '''Amazing service , quick and easy pick up and very knowledgeable employees . rented a beefy gas operated log splitter and it effortlessly ran for 8 hours straight with no hiccups.
Awesome business. They were very helpful in selecting the right van for me to use and advised the right supplemental insurance .
Very nice fold . Very friendly and accommodating.
It's a laid back experience and they just about everything one would need for their project. They also refill propane cylinders.
I'm lucky to have Simon Rents near my shop. I have been using them since I moved my business from Pasadena to Monrovia in 1985.
They always have what I need and a lot of the time it is better to rent than to own most types of equipment. Best of all their equipment has been very reliable and well maintained for me when I have had to travel for "on site" jobs, the last place you want any equipment troubles.
I was a little hesitant at first, because I was hoping just to process the whole rental online. I am a Gen-X'er who thinks he's a Millennial, and don't like talking to people on the phone honestly.
But, These people were recommended to me by my HVAC technician, and I'm so glad I found them. The rental process couldn't have been easier.
I called, and they emailed me the forms, I faxed back, they sent the equipment right away, and picked up punctuality, what more could I ask for? Oh and also, the scissor lift rental was like brand new. Excellent condition.
These guys are real professionals. I highly recommend iv been going to Simon rents for 15+ years always there very knowledgeable great prices and equipment never ever had anything fail hand down on top notch if you need it Simon has it you'll never be left out on a job..
These guys are great. They are able to do everything over the phone and email.
All it took was one call and one email. The forklift was delivered on time and pick up was only a phone call away.
My go-to for propane refills. Quick and painless.
Pull up and drop off your tanks on the side. Someone is always there to fill them up and you hardly have to ever wait..
I had originally reserved a generator from home depot and they canceled the reservation due to the item not being returned. The HD employee told me to try this place and it worked out great.
Very friendly and accommodating with my reservation. Will definitely use them if I need a generator again! I've just come here for Propane refill.
A friendly store nearby and convenience refill is easy at the back. They accept cash and credit card.
Better bring more tank to refill as they charge a minimum charge. Mine fill up 20Lb tank for around $20.
Went back to Simon a couple times this past month, after 10 years of not doing much around our house, and both times they had what I wanted at a great price. Besides price and selection, their customer service is really amazing.
They're polite, they ask about my project, they show me how to use whatever I'm renting, they help me load. I'm sure I'm not their bread-and-butter customer.
I rent small stuff and only rarely. But they treat me like I'm their most important customer.
Seriously, major props to Simon. I really hate yard work and I'm going to keep getting other people to do it for me when I can, but when I can't, I'm glad Simon is around.
I have been doing business with Simon for 15 years and these guys are awesome. Just tell em what you need.
You need a box truck....done! Stake bed...done! How bout a lift?......done. These guys have never lost a reservation and have always honored an agreement.
I continue doing business with them because they are the best at what they do. Spend any time renting here and you will experience what I have.
Our family have been going to Simon Rentals for over 40 years. I remember when John's Dad would take care of us.
John has continued to give us great advice and customer service. As owner/operator of R&G Hauling, Simon Rentals has helped our company many times since 1993.
I would highly recommend them. Needed a last minute forklift rental for a project we were on.
Called Simon Equipment Rentals, they had the forklift we needed and were able to set us up and deliver to job site in an hour. They were very easy to work with and we would use them again if in the area.
I forgot to give this place a stellar review, I used them about 8 years ago since I needed a forklift and no one in LA area are willing to rent me one without a forklift license, this place is different, well at least at that time they let me rent one without a license ( forklift license that is ), great customer service from the front desk to the delivery guy ( yes, they deliver the forklift to you and pick it up ), the delivery guy showed us how to operate and which sticks move what so that we don't kill anyone, lol. I will definitely use them again if I need equipment rental.
The staff is very helpful and they have pretty much everything you would need to get the job done. They don't just have 1 of something they have at least 10.
Very old school place family owned have every rental tool you may think of prices are fair I would recommend I've been calling on Simon Rents for many years. They have a super knowledge long term staff and owners.
I wish every business were as lovely to work with as Simon Equipment Rentals. In a world of corporate samelessness, an independently family run business like this really stands out! Everyone I interacted with was professional, kind, and knowledgeable - from the gentleman who picked up/delivered my forklift rental to the manager.
Not only are they well-priced, they were incredibly responsive and efficient --and helped work with me when I was having trouble pinning down the right delivery window for a shipment I was expecting. I deeply appreciated their flexibility.
I am certainly going to come back for any tool and equipment rental needs -- can't recommend them highly enough! Friendly people. Got my propane tank refill for good price.
Love supporting local businesses! I had a bad experience dealing with an employee. She was incredibly inconsiderate and unprofessional.
I'll find another place to do business. When I needed a large forklift, the people I talked to on the telephone (Karli and I think Stuart) were absolutely there to help me.
They listened, calculated my load and center of mass and sent the right lift out for the job. I never had to even walk into their store.
When Paul delivered the unit and we realized we could get the job done in half an hour, he was willing to wait while we got it done so he could remove the unit the same morning. In the mean time, Paul lent us a hand, which was above and beyond.
Paul's rigging skills helped get us done quickly and safely. Great tool rental location with knowledge helpful staff making this the best place around to rent anything.
Always quick & easy to get a propane refill. Great service.
Give Mike a big Christmas bonus They're very good at their business. Not only do you receive careful instructions by personnel that work the same equipment, but the rental fee was GREAT compared to Home Depot.
Simon Rents electric table tile saw $50 for 24hrs, Home Depot $50 for 4hours. This place deserves more stars than are available.
Excellent hours - open Sunday early (8 AM I think), great, great service. I rented a sod cutter, they delivered and picked it up it to Altadena for $50.
I had trouble withe the machine (please note I did not say the machine gave me trouble). Tony came out again after delivery, gave me instructions again, and then reset the clock on my rental, saving me two hours of money.
Over and above the call of duty. If you need to rent anything, or even if you just want to have an experience of great customer service, go to Simon Rentals.
Really. All great things to say...
John was knowledgeable and very helpful, the other workers were friendly and made sure everything was set to go, and their prices are very reasonable. Highly recommended! Amazing experience!! Another company didn't show with the lift we reserved.
I called Simon's and they delivered within an 1.5hrs. I've never seen such service! No upcharge for rush service.
Friendly, efficient and great prices! They are now our new rental company! Thank you Simon Equipment Rental I'll be your spokesperson anyday!!! Excellent service and return deposit fast I rent a bobcat and dump truck and all finances clear on my credit card. Home depot I'm told to wait 3-10 business day for the return of $150.00 deposit on a $80.00 rental for a demo Hammer that still hasn't shown on my card but it only been 5 business days.
The equipment is used but does the job its intended for. Recommend or at least check them out.
I just had a great experience with Simon Rentals, the kind that will bring me back to them for any future rental needs! They had an excellent selection of equipment, great prices, and everyone i came in contact with was first rate! I rented a mini excavator for a digging project and the service I got will make it easy for me to recommend them to anyone! These guys are beyond praise. Great service that is about getting you what you need, cheaply and efficiently.
Good advice from down to earth and practical people. Help you load and unload and get you on your way ready to work.
I regularly hire mowers and strimmers from them and cannot recommend them highly enough. Wish more outlets had this no nonsense no bullshit approach.
Would strongly recommend to anyone.'''.
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