Review and analyze now for company A&A plumbing and provide the analysis in the discussed format for the following reviews: '''It's Friday night, I've had a long day at work and was getting ready to meet up with some friends for drinks. My kitchen sink had been intermittently draining slowly the last couple days but I didn't think much of it.
As I was getting ready to leave I hear the sound of water gurgling as my neighbor ran her disposal. I ran over to the sink only to see the water backed up nearly to the top.
At this point I knew it was an emergency and I needed professional help. I happened to find A&A in Yelp and they did not disappoint.
Within 45 mins Alex had the drain apart and had cleared the clog. He also offered a synopsis of what the issue was and what the next steps are if it were to clog again.
I was impressed by the responsiveness, promptness and value offered by this company. If you need a plumber and you're in a bind, A&A is the team to call!! Alex came back out to our house to replace the entire pipe line from the house to the city line.
He was able to come out with his team on the weekend and replaced it in only a couple of days! Great service and price for such a big job, we really appreciate it! Update, they took a $900 deposit for a job booked a month out initially. I asked to be moved up and cancel within a 3-day prior to job.
To be told, the deposit is non-refundable. It was never stated non-refundable prior.
I would say ask questions upfront prior to giving a deposit. We had Alex install a water supply shutoff valve for our property.
He was extremely responsive and friendly, did a great job and was very reasonably priced. Would recommend him 100%.
Thanks Alex!!! Todd and Tammy I recently encountered a drainage issue and reached out to Alex for help. He responded to my message promptly and professionally.
Impressively, he was able to come the very next day, which was a Saturday. Within an hour, he had successfully cleared the drain.
I highly recommend Alex to anyone in need of drainage services. The price was also affordable.
I needed this main water valve done same day ASAP and Alex came thru in less than 30 min! Not only did he switch out the water valve he always switch out the regulator since he was going to be doing the repair. Price was very reasonable & not over price like other companies! Comes with 3 year warranty! Thanks Alex! I contacted Alex on Sunday about sink and toilet shut off valves.
They all needed replacement. He said he would come out immediately.
Since nothing was leaking, we decided the project could wait. He said he would arrive between 10 and 12 on Monday.
Which he did. He replaced the three valves.
Additionally he suggested to replace the hot water heater shut off valve as well. The valve was corroded and frozen open.
His price was more than reasonable. I wouldn't hesitate to use A&A plumbing again .
Thanks Alex These people get an excellent job on putting in my water heater they only charge$250 dollars and they are reasonably price they don't charge an arm and leg to have services done by them I highly recommend them to come in and do plumbing services for anybody who needs one Don't they don't take the water heater they don't charge extra if you don't they don't have to fly here but I would highly recommend it but they do like I said they did an excellent job and it was took a little while but it's done thank you for helping me and the services you did Excellent service. Great guy.
Alex was able to be at my house in an hour over the weekend to help me with an emergency job in my laundry room. Can't thank him enough Gracias Alex! Put out a request for quote on Yelp to hydro-jet my clogged sewer line.
Chose Alex for his no BS flat quote. He was prompt, courteous, efficient, and competitively priced.
He was also very informative; answered all my questions generously and patiently. We hired Alex to deal with a gas line issue we had in a very old home.
Other plumbing services struggled to respond quickly but A&A showed up quickly and was able to give us a fair estimate. Once hired, they were able to deal with a number of challenges throughout the project, showing creative thinking and effective cost management, that you need for larger jobs.
He would also call me to give updates and would often give me options for certain decisions that I am confident other plumbers would just do without asking. Through out this process, Alex communicated professionally and kindly with all parties, including our tenants.
He responded immediately anytime I reached out. Just had my first experience with a slab leak and Alex G./A&A helped to make it not as bad as I thought it was going to be! Discovered the leak after 9pm and Alex responded to my yelp query within an hour! He came out the next morning and explained everything as he located the leak (free of charge) and quoted us a fair price to get it fixed same day! I had been so stressed the night before and couldn't believe it was already fixed! His team even tightened/replaced some other drippy and loose nozzles in our laundry and upstairs shower while waiting for him to run out to buy our repair supplies.
Thank you, A&A! Alex was amazing. I went to Yelp and requested quotes for a leak under one of the units on my 4-plex in North Park.
He was the most responsive and gave a fair quote. Once hired, the issues were worse than originally thought (normal with plumbing when pipes are underground, or behind walls etc.).
But he kept me appraised the entire time with photos and texts/calls. He even did a few things free of charge (not that people should expect plumbers to work for free), but Alex could tell how stressed out I was with the big expense for the project.
Alex went above and beyond every step of the way. He was great with the tenant.
So much so that I not only trust him to do whatever is needed, but he's ethical and won't try to add on other "things" just to make more $. He is my go-to guy for the rest of my units and any other plumbing issues I need.
I sent out a request for quotes for a reconfiguration of my bathroom plumbing for a new vanity & sink. Alex came out the very next day at the agreed upon time, got right to work, and did a fantastic job at a price lower than others quoted by just looking at a picture.
He also let me know about an additional service I might want to consider in the near future to keep my pipes cleaned up, but did not try to upsell me or cause a panic. I plan on using A&A Plumbing in the future for some additional work in my garage.
Very impressed! Christmas night, the kitchen sink clogged. Early the next day, I searched for a plumber using Yelp.
I received a few quotes, some as hi as $350. A&A was one of the first to respond.
They gave a fair guote and were at the house in 30 minutes. Cleared the drain using high-pressure water.
The pipe running under the house had gunk from years of use. He was set up quickly, cleaned the drain, then all was fixed and finished in 20 minutes.
Great team and a really friendly person who really did a great job when I really needed it. Thank you.
Outstanding service. Highly recommend.
Straight to the point, no hassle and made it out the very same day. Thank you so much for coming out last minute at the end of be night, to fix our pipe from leaking from the city line! I can't thank you enough getting the job done in 30 minutes in the dark nevertheless! Talk About Amazing Alex is The Man Honest Reliable & Friendly & He Takes time to Educate his Customers on the repairs & Definitely Does not try to upsell He Cares about the Customer ..
Thank You Alex You're My New plumber for Life Awesome job!! Alex came and took care of the isssue in 15 seconds! Super affordable and professional! My toilet is clogged and the owner is professional! I called him and we talked about some ways to unclog it. I will update everyone more when the project is complete! Alex did a great job installing my new garbage disposal.
He was flexible and accommodating in coming back the same day after we discovered an issue with the original one I had bought. I will definitely use his services again.
Very fast and knowledgeable for gas dryer line install! I put in the request on Yelp and he was here 15 minutes later with all the parts. I reached out in Yelp.
And they responded quickly and kindly. William came out to check out the weird noise that my pipes were making.
After a few optests he said it was the pressure regulator. Alex, the owner and his son came out to help replace the regulator! They were super kind.
Highly recommend!! Good quality. Good pricing! I have a few issues - 1- I was told several times Alex would arrive at noon, and he came at three 2 - he came saying if I needed my pipes pressure washed, while my appointment was to change stems.
He didn't even know what he was showing up for. 3 - He came smelling of alcohol and looked like he was on medication.
I should have sent him away then. 4 - Once he changed the Stems, the pressure to the shower was much much less than what it was.
5 - When I mentioned the pressure was lower he got agressive and tried to bully me in my own bathroom, and also tell me my shower head was dirty and thats why. 6 - Alex took off the Shower Escutcheon on the wall and did not put them back.
7 - Alex took off the Chrome Sleeve to the handles and did not replace. 8 - Alex did not give me a receipt for the work.
9 - he left the top tile off the place where you get access to the mains open and did not clean up after himself 10 - My wife called him and I left him messages asking him to return and he did not get back to us. On the plus side he did fix the dripping faucet.
Would Not recommend, I will have to get a someone else to bring back the shower pressure and now I will pay twice. If this is backed by a Yelp guarantee, maybe I should look into using it.
They were quick to respond to my project however, I reached out to them 30 mins passed the time frame to cancel because I only have the HOA's permission to turn off the water for a period of time. I did not use their service I am incredibly impressed with the exceptional service provided by Alex the owner of A&A plumbing.
Facing a plumbing emergency, he responded promptly and arrived quickly to asses the situation. His rapid response and efficient turnaround time were truly remarkable.
Throughout the process he exhibited clear communication and qualities that showed his trustworthiness. Not only did he deliver outstanding professional workmanship, but the price he quoted was amazing.
Beyond his professional prowess, his friendly demeanor and evident dedication to his family values made the experience even more enjoyable. It's without a doubt that I'll be turning to him for all of my future plumbing needs.
Alex is a true gem, combining expertise, affordability, and genuine care in a way that sets him apart. I am immensely grateful for his service and will confidently recommend him to anyone seeking top-notch plumbing assistance.
I can't believe I got so lucky as to find this company. Contacted many companies via Yelp when the unit above ours had a pipe burst and leak into ours and most gave me very long exaggerated processes that would take at least a month and Alex was the first one to simplify exactly what had to be done, promised to have done in a few days, succeeded in that and gave an exact quote from the beginning that was very fair.
We will be using them for all of our future projects we are so glad we found them! I had a great experience today with Alex from A&A plumbing. I searched on Yelp because our bathroom sinks have not been draining.
I had actually had them snaked from another plumber several times and Alex explained that was only a temporary solution. Alex asked me several questions about the services we had, what was happening and how our house was set up.
He determined that a hydro jet service was necessary and actually came 2 hours later to Help us out. On top of that he did the hydro jet service and snaked the drains and determined that there was actually some additional pipe issues that need addressing.
He is super knowledgeable and was really up front honest and I really appreciate his service. We will certainly be contacting Alex for all future plumbing needs Good honest fast business with Alex.
He's not gonna give you the run around and try to charge you for unnecessary services. Easy to get a hold of and very good at communicating what services he will be preforming.
I'm so glad I found Alex. I will strongly recommend his services to anyone that needs plumbing services.
Finally we got a good honest business in town. Don't hesitate to call Alex very respectful and we'll worth it.
Like many others here, put out a repair request on Yelp for water pressure valve replacement. Alex called gave me his quote, came out the same day and got the job done quick, efficient and professionally.
No more hammer or knocking at our house now! Thanks so much Alex, highly recommend A&A plumbing. I will be return customer for sure.
We detected a slab leak and Alex came out and tried to rectify the situation by finding an alternative to digging through the tiles. Sadly, after a few drywall cuts, and discovering it wasn't possible, he and William dug up the area.
They fixed the pipe that was leaking and closed up the hole all within a couple days. Pricing was very fair and his attitude (Alex) was always positive - which was appreciated.
William was a great and helpful asset. I had A&A install a new water pressure regulator.
They were able to get service out in less than 24 hours, and I didn't even have to be present (all work was outside on the main water line). Super convenient and competitively priced.
Alex showed up late smelling like alcohol, was supposed to send me a quote outlining his work assessed, but didn't. This was likely because it was going to an HOA board that would have determined he wasn't fit for the job.
It also turns out his verbal diagnosis was way wrong and it would have been detrimental if I opted to do his quick cash deal offer. Beware of using this business.
Great experience! Resolved a problem we have been dealing with for quite some time in one visit. Highly recommend! On September 3, 2023 at 10:30PM I discovered a leak on my kitchen ceiling! The next day, LABOR DAY(!), Alex and William RESCUED ME!! I sent a note here on Yelp and Alex was at my home within 45 minutes and repaired the leaking hot water line in my ceiling!! Alex also provided related REPUTABLE businesses to repair the drywall and paint AND helped me with info to provide to my insurance company.
I HIGHLY RECOMMEND THIS COMPANY! Fast service! Fair rates! Helpful and courteous! After I talked to the plumber I told him it was for the insurance and I need the invoice with his license number now he wants to charge me more for the license number and the next day he try to charge me more than what we agreed A couple months ago I sent out a couple messages to unclog our sink, they were the one of the first to respond! They came by to help us unclog our sink, turns out it was far deeper than we realized and a simple snake would do. He took the time to explain to me exactly what was going on and Alex actually went all the way back home to get the supplies he needed to basically power wash it all the way through to unclog it.
Like I said this was a couple months ago, and we haven't had any problems since! And after he even helped me locate where our pipes were (we live in a condo), he definitely didn't need to do it especially because it was already late, but we really appreciated it! Great customer service! Edit: Almost forgot to add, we ask everyone to take off their shoes when they enter and we also have shoe covers we give out, but they actually brought their own! Very well prepared. Alex and Ray were great! Ray came out on a Saturday evening to try to snake the clean out drain, but it was too clogged for the snake.
He and Alex came back first thing the next morning to hydro jet the clog and made short work of it. They will be my go to company whenever I need other plumbing services! We called late the Saturday before Easter when our water heater went out.
They came by with an hour despite the bad weather to look at it and see if they could get the pilot going. Unfortunately, it needed to be replaced but Alex and crew showed up ON Easter Sunday as promised and replaced our water heater! We are very thankful! Will use again.
Alex is awesome! Very hard to find quality people that want to help. Highly recommend and will continue to use for any and all plumbing needs.
Thank you, Alex! Thank you so much for your prompt and professional service. We came home from a vacation to find a slab leak at my house.
We called a friend and he referred us to "A and A". What a blessing!! They showed up the next day and did a wonderful job!!! I'm definitely saving your number....
After we agrreed on a price, they were able to send someone out Easter Sunday to replace a union joint in a gas line in garage ceiling. The technician had a difficult time getting it to loosen up but he was very persistent and finally got it undone.
He had to go to home depot to get the correct size replacement piece but shortly after that he had it repaired and tested. I appreciate everything he did to fix the problem.
Submitted a request through Yelp and they responded late at night and had a tech out in the morning. They moved my water heater from our hallway to the garage and installed a storm drain.
William was our technician and he was really helpful and offered great solutions. He even found some other issues under our home which he was able to help fix.
Most importantly they were very reasonably priced and completed the job quickly. I would definitely use them again.
I requested a quote from alex regarding a leak behind the refrigerator in a house I was renting out. He came the very same day and was extremely polite and professional to my tenants.
Alex is a straight shooter and will tell you exactly what needs to be done, no BS. He wouldn't recommend something that doesn't need to be fix and is very honest about that.
It turns out the ice machine valve behind the fridge was leaking. He fixed the valves and pipes and assured me that there was no mold or no further repairs needed.
On another note, I called alex for a question regarding a leaking tub in my condo. He took my call and advised me with his knowledge.
He gave me his time and was very willing to help. I appreciate the honesty.
It is hard to find that in any contractors you hire. Will definitely call alex again if any issues arises! There were a lot of requests that I sent out to remove and replace a kitchen faucet.
Alex/A&A Plumbing was the ONLY one that gave me a great quote and quick availability.... quick as in he was able to come to my house and do the service within 30-45 min of receiving a quote from them.
After seeing the damage from the last job a plumber did, he quoted me extra due to more things to do to the faucet, which was to cut it off with the grinder completely. Even then, he was gracious enough to give me a great quote compared to the others who had JUST messaged me while he was working on my sink.
Thank you, Alex/A&A plumbing, for your prompt response and excellent service. I will surely use you guys for more upcoming projects in my home.
He answered the phone right away and came the same day. It started out great.
We needed water back in our house. He did that.
Where things went wrong. He did not use all copper like he said.
Also when he reconnected to our landscaping line, he put it on crooked. We wanted to get to packing for our trip so we paid him and said goodbye.
Got home from our trip and called to have him make it right. He said he would.
Ok great I gave him an extra day. Then nothing no communication.
I text him towards the end of the day, to find out he is out of town until next Tuesday. Unreliable.
Unprofessional. Do not recommend.
Our tub and toilet backed up on a Saturday afternoon. I called A&A, and Alex told me he could be out the next morning by 7:00 AM.
Good to his word, he was early. Turns out every cast iron drain pipe in my 1950s house needed to be replaced (which, in my defense, I knew was going to happen sooner or later).
The whole job was done by Sunday evening with time to take a shower and do laundry for the job I was starting the next day. He and his crew must have put over 100 feet of new drain pipe in, under my house, in the 12 hours between Alex laying eyes on the job and being done.
Can you imagine trying to start a new job, and have two kids living in a house without functioning plumbing? I'll call Alex and A&A next time, but he did such a great job I may not have to. Alex gave a reasonable bid, came out the same day, and did a great job with installation.
Just had our hot water heater go out and flood the garage. I called and Alex answered right away, we worked out for him to get one at Home Depot and come to Ramona to get it installed Same day with a price set.
Nicholas and Carlos showed up and were very polite and got to work right away. Alex the owner came by to make sure the job was finished and done well.
They are coming back tomorrow to replace our old copper pipes. Super grateful for these guys and will definitely use them for any of our plumbing needs! I noticed my kitchen ceiling leaking one early morning.
A&A plumbing came, and I felt they were the right people to help me with my leak problem. William was very helpful and patient with explaining to me the process of fixing the leak.
He offered me a reasonable rate for the job and got it done in no time. I would definitely recommend A&A to all my friends and family for any plumbing needs.
Thank you again, William, for all your help and hard work! My kitchen helper pushed a bunch of potato peels down the garbage disposal not knowing our disposal couldn't handle it. The sink instantly clogged so we chose this plumber kind of randomly.
He did fix the clog in quick time, but he charged $250 and left the kitchen floor muddy where he was working. I was ill and my husband was just out of the hospital so I agreed to the charge rather than shopping around, but it seemed unreasonably high for a simple inside the home clog.
I would do more comparisons in the future. Alex and William were AWESOME! They came right away and fixed my leaking pipe in my garage wall.
Alex was very polite, friendly and very knowledgeable his service was done in a timely manner and was very professional. If ever needed, we wouldn't hesitate to call them again.
Overall, extremely satisfied with their work and we are very happy to have our leak fixed for a great price. I'm very pleased and I'll be using them for future projects.
Thank you!! My kitchen sink clogged the night before Easter Sunday and I found A&A on Yelp and messaged for a quote at 9pm Saturday night. Alex responded within minutes and assured me he could be at my house early Sunday morning to fix my problem.
Alex was very communicative, showed up on time and worked diligently on the problem until he was assured it was solved. It was not an easy clog, and required some effort.
He also installed a new garbage disposal. The part I couldn't believe was that his pricing was extremely reasonable, especially for short notice on a holiday Sunday.
Alex will be my go-to plumber and I'm telling all my friends about him too. Don't even hesitate to hire A&A!! I've had Alex out twice now for emergency repairs.
He was able to get us taken care of immediately both times and at a reasonable cost. Definitely recommend! Alex was the first to respond to my project.
He was professional and succinct. Narrowed down the cause of my malfunctioning shower and provided relevant recommendations.
I plan on working with this company in the future to replace my water heater. These guys are great they always help me out when we have issues...
you must use these guys they don't rip you off like others! Will continue to use A &A plumbing Alex and his team was very diligent with their work. He also explained what the problem was, how they will fix it, and how to prevent it from happening again.
This is my second time calling Alex for plumbing problems and will definitely call him again for future repair/projects. I left a message on Yelp Sunday evening and received an almost immediate response.
Alex was able to come out the next morning before 8am to fix a clogged kitchen clean out. He got the job done efficiently and in a timely manner.
He was also very polite and didn't mind me watching because drain cleaning to me (for some strange reason) is very interesting and satisfying. He was also kind enough to leave a cover for our clean out that didn't have one.
We had an emergency with a broken shower faucet and called several places. No one picked up or they said they couldn't be here until tomorrow.
Alex picked right up and said he would be here in an hour. He figured out what we needed.
Even made a last minute run to Ferguson so that we could have water for the night. He got things working.
I would definitely recommend Alex. One of my drains in my home was blocked and water was coming out of clear out pipe.
I sent out a message and Alex was the first to respond and willing to come out first thing Saturday morning. He arrived at my place 10 minutes before I did ready to start.
He diagnosed my problem...used his camera at no additional charge to show what was blocking my drain and gave me a very fair price to do the work needed to fix the problem. He explained the process that needed to be done.
I will continue to use A&A plumbing with future problems my home my have. A&A Plumbing were 'no-shows' to provide the service they quoted for the two hour time frame they specified.
They didn't advise me of this until I contacted them near the end of the time frame and indicated they wanted to reschedule for another day. I terminated the service agreement and sought another, more reliable service contractor.
I have a water filtration system under the sink and had ordered the filters, but didn't know how to exchange it. Alex gave me an extremely reasonable quote, came over and changed the filters within 30 minutes.
He was informative, efficient and affordable! Our kitchen sink in our rental was backing up, Alex was out same day to help fix our issue. He found out sump pump was broken and the pipe was dragging.
He mobilized quickly, purchased parts and fixed the drain. He was extremely responsive, quick and thorough.
Alex was great to work with and would definitely recommend him. Super quick response time on an urgent gas leak, handled the project with ease, and had it done in less than 24 hours.
10/10. Alex added valves to our tankless water heater and descaled it.
It had been installed without the valves which made it impossible to service. Very happy.
Alex was fast and responsive. he was also very reasonable with prices.
He did such an amazing job at my rental house. He was super helpful and insightful.
from now on I will always use alex for my plumbing issues. He is super reliable and will be there when he says he will and guarantee his work.
Thank you so much Alex for your amazing customer service and the outstanding work you completed. Alex responding in lightning speed to a gas leak on our cooktop.
He did the repair quickly and offered really great advice. We've been looking for a good plumber for a long time and plan to have him back tomorrow.
He's very friendly and knowledgeable. Thanks Alex! I highly recommend his work! Thank you Alex for a job well done installing my icebox maker.
He was able to squeeze in his scheduled for the job done on time. This company will completely fuck you over without a fact straight from the owner himself but even if he think will pull anything over 1500$ and if not possible they won't work with you to do it cheaper I cannot express how glad I am to have found A&A plumbing! An exterior pipe began leaking under a concrete ramp at one of our properties & we needed same day help.
Alex was responsive, professional and arrived within 30 minutes! He diagnosed the issue, gave a reasonable quote & was able to complete the repair with no issues. And on top of that he was friendly and a pleasure to work with! I will definitely be calling A&A for any future plumbing needs.
Had a plumbing emergency and Alex was quick to respond. He had availability for the same day and was able to assess and diagnose the issue.
He made the experience very stress free and was able to explain the next steps. Him and his team did a fantastic job and I would use them in the future.
What can I say? Alex is absolutely amazing. I had a series plumping issue in my shower.
I called, and within 1 hour, Alex was here. He fixed the shower in a reasonable time, and the quote was the best in town.
Thank You Alex for responding so quickly and attending the job so fast. I for sure found my plumbing company for the future.
Thanks Honestly would give way more stars if possible! I've had a horrible leak at my house and could never figure out how to fix it. Water bills have then through the roof! I contacted A&A and they were quick with a response and worked with my busy schedule to set up a perfect time to get it looked it at! Super kind, professional, knowledgeable and thorough.
Leak problem was solved and no more crazy water bills. Would highly recommend to anyone with plumbing issues, what a great experience! Alex is an angel.
We were in a very hard place when we had our gas turned off due to a leak. Alex was fast to the house to offer his services.
He is attentive, honest, caring and goes above and beyond to solve problems. Words can not express our deepest gratitude and relief that he and his team put in a 170 ft new gas line, got it approved and inspected in less than a week.
A very trust worthy miracle worker. Alex was great.
He came right out on a weekend and discovered we had a water heater leak that had ruined our drywall. He not only helped us with our water heater, he helped us get in touch with a drywall repair company.
I highly recommend Alex . We will definitely use him again, if needed.
Reasonable, honest, and timely. Truly enjoyed their service and would hire them for any future problems.
Alex exceeded our expectations! Alex came to our house on a Saturday afternoon and fixed our plumbing. His price was reasonable, his service was efficient, and he was very professional.
We highly recommend A&A plumbing and will definitely call on this business in the future. Thank you Alex!'''.
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