Preferred Plumbing and Rooter Service

Overall, Preferred Plumbing and Rooter Service has received a largely positive sentiment from recent reviews, particularly highlighting the professionalism and effectiveness of its technicians, Mario and Justin, who received praise for promptly resolving a leak issue. Notably, there is a contrasting negative sentiment regarding the company's human resources department, where a review described HR ... Read more

Overall, Preferred Plumbing and Rooter Service has received a largely positive sentiment from recent reviews, particularly highlighting the professionalism and effectiveness of its technicians, Mario and Justin, who received praise for promptly resolving a leak issue. Notably, there is a contrasting negative sentiment regarding the company's human resources department, where a review described HR as rude and unhelpful. However, overall, customers expressed satisfaction with the services rendered and indicated a willingness to use the company again despite minor criticisms. In further detail, the reviews show a strong appreciation for the quality of the plumbing service provided, which seems to effectively address customer concerns and issues, leading to gratitude and intent to return. Specific technicians like David are acknowledged for their knowledge and performance, indicating that individual employee efforts contribute significantly to customer satisfaction. The primary concern arises from interactions with HR, suggesting an area for improvement in customer service and employee relations. Overall, while there are mixed feelings regarding company support staff, the plumbing services continue to earn customer loyalty and positive feedback. Read less