R.P.V. Plumbing & Water Heaters

The reviews depict varied sentiments towards R.P.V. Plumbing & Water Heaters, mostly leaning towards dissatisfaction.Communication Issues: A recurring theme among the reviews is the significant dissatisfaction regarding communication. Multiple customers reported no-shows or lack of follow-up after appointments were set, which contributed to their frustrations. One specific review highlighted a lac... Read more

The reviews depict varied sentiments towards R.P.V. Plumbing & Water Heaters, mostly leaning towards dissatisfaction.Communication Issues: A recurring theme among the reviews is the significant dissatisfaction regarding communication. Multiple customers reported no-shows or lack of follow-up after appointments were set, which contributed to their frustrations. One specific review highlighted a lack of communication after an initial call, where the customer felt abandoned with no updates. This suggests an area of improvement for the company is to enhance their customer service protocols, ensuring clients are informed effectively regarding appointment statuses.Service Quality and Competence: Despite the communication troubles, some customers acknowledged the skill and professionalism of the plumbers, citing well-done installations and positive experiences during service calls. This reflects potential positive aspects of the company's technical capabilities, as not all experiences were negative Read less