Flow Tec Plumbing

The analysis of the reviews reveals several key sentiments and common themes:Positive Experiences with Service Quality: A significant number of reviews are overwhelmingly positive, commending the professionalism, reliability, and efficiency of the plumbers. Customers frequently mention prompt responses to emergency situations and effective resolution of plumbing issues, reinforcing the perception ... Read more

The analysis of the reviews reveals several key sentiments and common themes:Positive Experiences with Service Quality: A significant number of reviews are overwhelmingly positive, commending the professionalism, reliability, and efficiency of the plumbers. Customers frequently mention prompt responses to emergency situations and effective resolution of plumbing issues, reinforcing the perception that Flow Tec is a dependable choice.Specific Praise for Employees: Reviewers often name specific employees, such as Andy and Jean, highlighting their expertise and friendly demeanor. This personal touch seems to create a sense of trust and appreciation for individual technicians among customers.Concerns about Pricing: A recurring theme across several reviews is dissatisfaction with high pricing. Some customers feel the company charges excessively for their services and cite unforeseen costs. While some regard the pricing as reasonable for the quality of work, others deem the services overpriced, particularly when compared to competitors.Variable Customer Service Experiences: Feedback indicates inconsistency concerning customer service interactions. While many customers report excellent communication and professionalism, others relate troubling experiences that reflect poor customer service, particularly concerning scheduling and follow-ups. Instances of unreturned calls and perceived flakiness from management are highlighted as major drawbacks.Mixed Reviews on Management: The management, specifically Andy, receives both commendations and criticisms. Some reviewers appreciate the owner Read less