Pacific Rooter & Plumbing

This contractor's score is heavily dragged down by a deeply detailed and damning 1-star review from 2019 describing months of failed workmanship, poor communication, disrespect, and an unresolved shower installation that caused significant financial harm. A second 1-star review from 2018 describes inadequate equipment and a short-lived fix with a dismissive warranty policy. The two positive review... Read more

This contractor's score is heavily dragged down by a deeply detailed and damning 1-star review from 2019 describing months of failed workmanship, poor communication, disrespect, and an unresolved shower installation that caused significant financial harm. A second 1-star review from 2018 describes inadequate equipment and a short-lived fix with a dismissive warranty policy. The two positive reviews (2014 and 2015) describe responsive, friendly, and competent service, but both are over 9 years old and carry minimal weight given recency rules. The overall pattern suggests a contractor whose service quality and professionalism declined significantly over time. Read less