Noritz America

The reviews for Noritz America present a stark dichotomy of experiences. On the positive side, several customers appreciate the company's customer service and responsiveness, highlighting specific employees for their patience and technical knowledge. However, a significant portion of the feedback reveals deep dissatisfaction with product reliability, particularly concerning issues that lead to mul... Read more

The reviews for Noritz America present a stark dichotomy of experiences. On the positive side, several customers appreciate the company's customer service and responsiveness, highlighting specific employees for their patience and technical knowledge. However, a significant portion of the feedback reveals deep dissatisfaction with product reliability, particularly concerning issues that lead to multiple service calls, wasted time, and financial burdens. Common complaints include error codes, failing components, difficulties with warranty claims, and overall product performance, causing widespread customer frustration and distrust. Overall, while there are commendable aspects of customer service, the concerns regarding product quality overshadow the positives, leading to a largely negative sentiment about Noritz America. Read less