Family Plumbing & Rooter

Family Plumbing & Rooter demonstrates strong overall performance across all four dimensions, with particular strength in professionalism and experience. The company excels at punctuality, communication, and technical skill, with numerous reviews praising owner Emmett and staff members by name for their courteous, knowledgeable service. Pricing is consistently described as fair and competitive, tho... Read more

Family Plumbing & Rooter demonstrates strong overall performance across all four dimensions, with particular strength in professionalism and experience. The company excels at punctuality, communication, and technical skill, with numerous reviews praising owner Emmett and staff members by name for their courteous, knowledgeable service. Pricing is consistently described as fair and competitive, though a few negative reviews cite overcharging and billing disputes. Project completion is generally reliable, with most jobs finished on first visit and follow-up service honored. However, three significant negative reviews (from 2024, 2022, and 2019) document serious issues including no-shows, poor communication, defensive management responses, and incomplete work, which moderately offset the overwhelmingly positive feedback. Read less