Arrow Plumbing & Drain Cleaning

Arrow Plumbing presents a deeply mixed record across all four dimensions. Professionalism is significantly dragged down by multiple explicit accounts of rude behavior, being hung up on, poor communication, and one worker who drove away while calling a customer names — though older reviews do describe courteous and polite workers. Project completion is the most damaging dimension: there are multi... Read more

Arrow Plumbing presents a deeply mixed record across all four dimensions. Professionalism is significantly dragged down by multiple explicit accounts of rude behavior, being hung up on, poor communication, and one worker who drove away while calling a customer names — though older reviews do describe courteous and polite workers. Project completion is the most damaging dimension: there are multiple clear instances of no-shows, abandoned work (including a hazard left on a public street), broken promises to return, and a warranty dispute handled inflexibly — these are serious, concrete failures that cannot be offset by generic praise. Pricing receives a moderate score because several reviewers praised fair and transparent quotes, but this is undercut by one review describing a bait-and-switch from $225 to $1,500 and another describing a price change from $26 to $140 after the fact. Experience scores modestly positive, with several reviewers noting skilled and knowledgeable workers, though one review explicitly describes an unqualified worker being sent to a job. Read less