RT Olson Plumbing

Positive Feedback on Service Quality and Response Time: Many customers expressed high satisfaction with the service speed and quality. Numerous reviews cite the quick response times and the competence of technicians, especially during urgent repairs. Technicians like Shane and Tim have been particularly highlighted for their thorough assessments and effective solutions.Professionalism and Communic... Read more

Positive Feedback on Service Quality and Response Time: Many customers expressed high satisfaction with the service speed and quality. Numerous reviews cite the quick response times and the competence of technicians, especially during urgent repairs. Technicians like Shane and Tim have been particularly highlighted for their thorough assessments and effective solutions.Professionalism and Communication: Several customers acknowledged the professionalism exhibited by the technicians. Reviewers appreciated receiving updates via text and email about technician arrivals, and many noted that technicians were friendly, well-spoken, and informative during their visits. The knowledge and dedication shown by technicians helped to instill confidence in customers regarding their work.Competitiveness in Pricing: While some reviews mentioned fair pricing, there were varying sentiments surrounding the costs. Some customers described pricing as competitive relative to other local options, while others felt that upselling during service calls, such as unnecessary additional services, detracted from their experiences. A few customers articulated concerns about unexpected costs or pricing discrepancies compared to initial estimates.Mixed Experiences with Contractual Obligations: A significant negative experience involved issues with clarity regarding contracts and the company Read less