Pro Plumbers Corona

The reviews for Pro Plumbers Corona predominantly reflect a favorable sentiment towards the technical staff and their service quality. Many customers expressed satisfaction with specific technicians, noting their professionalism, speed, and ability to address plumbing issues effectively. For instance, Gabriel was frequently mentioned as an outstanding technician who provided quick and informative ... Read more

The reviews for Pro Plumbers Corona predominantly reflect a favorable sentiment towards the technical staff and their service quality. Many customers expressed satisfaction with specific technicians, noting their professionalism, speed, and ability to address plumbing issues effectively. For instance, Gabriel was frequently mentioned as an outstanding technician who provided quick and informative service. Juan and Abraham also received commendation for their knowledge and customer engagement, reaffirming the positive sentiment surrounding the technicians' abilities. However, the reviews indicate a significant pain point regarding the company's pricing practices. Several customers were unhappy with the lack of upfront pricing information, leading to feelings of frustration and disappointment upon receiving higher than expected estimates in person. This concern was echoed in multiple reviews, highlighting a need for clearer communication regarding costs to enhance customer trust and satisfaction. Additionally, there were mentions of scheduling challenges, where some customers experienced delays or even a complete lack of response from the company after making appointments. These instances of poor scheduling negatively impacted the overall customer experience, despite positive service when the technician did arrive. In summary, Pro Plumbers Corona is recognized for its skilled technicians and satisfactory plumbing repairs. However, the company should address the transparency of pricing and improve its scheduling reliability to further boost customer satisfaction and loyalty. Read less