Straight Shot Plumbing

This contractor operates two distinct business units: Stewart Heating & Air (SHA) and Straight Shot Plumbing (SSP). Stewart reviews (first 40) are overwhelmingly positive with consistent praise for professionalism, punctuality, knowledge, and fair pricing, with nearly all 5-star ratings and minimal critical feedback. Straight Shot Plumbing reviews (remaining 35) show strong technical competence an... Read more

This contractor operates two distinct business units: Stewart Heating & Air (SHA) and Straight Shot Plumbing (SSP). Stewart reviews (first 40) are overwhelmingly positive with consistent praise for professionalism, punctuality, knowledge, and fair pricing, with nearly all 5-star ratings and minimal critical feedback. Straight Shot Plumbing reviews (remaining 35) show strong technical competence and reliability but are significantly marred by serious interpersonal issues: the owner (Jesse) has been reported in multiple reviews as verbally abusive, threatening, and unprofessional when customers question pricing or attempt negotiation. While his work quality and responsiveness are excellent, his hostile customer interactions directly undermine professionalism scores. The WW Score of 82.3 reflects strong technical execution and project completion across both entities, but is constrained by documented behavioral red flags in the plumbing division that create material trust and professionalism concerns. Read less