Stefano’s Plumbing & Drain

Stefano's Plumbing demonstrates exceptional performance across all dimensions, with particularly strong marks for professionalism (91.5) and experience (89.5). The contractor consistently receives praise for punctuality, courteous demeanor, responsiveness, and technical skill across 68 and 58 mentions respectively. Pricing is fair and transparent (87.0 across 42 mentions), with customers frequentl... Read more

Stefano's Plumbing demonstrates exceptional performance across all dimensions, with particularly strong marks for professionalism (91.5) and experience (89.5). The contractor consistently receives praise for punctuality, courteous demeanor, responsiveness, and technical skill across 68 and 58 mentions respectively. Pricing is fair and transparent (87.0 across 42 mentions), with customers frequently noting competitive quotes and honest cost estimates. Project completion scores (84.0 across 52 mentions) reflect strong follow-through, though two negative reviews reveal significant gaps in callback responsiveness and willingness to correct installation errors. The overall WW Score of 88.2 reflects a highly reliable contractor with one notable vulnerability in handling customer service recovery. Read less