R.B. Travis

R.B. Travis receives overwhelmingly positive feedback on individual technician professionalism, punctuality, and communication — with dozens of reviewers praising named techs like Jacob, Nico, Carl, Alex, Nicholas, Victor, and others by name for being courteous, on-time, and thorough. However, a meaningful cluster of negative reviews (roughly 18–20 out of 125) significantly tempers the scores ... Read more

R.B. Travis receives overwhelmingly positive feedback on individual technician professionalism, punctuality, and communication — with dozens of reviewers praising named techs like Jacob, Nico, Carl, Alex, Nicholas, Victor, and others by name for being courteous, on-time, and thorough. However, a meaningful cluster of negative reviews (roughly 18–20 out of 125) significantly tempers the scores across all dimensions. Pricing is the most consistently criticized dimension, with multiple reviewers citing rates of $325–$500/hour, flat-rate opacity, and charges perceived as exploitative or disproportionate to the work performed. Project completion is mixed: many jobs are completed same-day and efficiently, but several reviews describe abandoned work, failure to follow through on bids, rescheduling without notice, and at least one instance of pipes left open and a hole unfilled. Experience scores moderately well overall, with most technicians praised for diagnosing and resolving issues competently, but offset by notable failures including poor troubleshooting, misdiagnosed leaks, and at least one technician alleged to have been impaired on the job. Read less