Pipe Cam

Pipe Cam earns strong marks for technical expertise and honest, transparent communication, with dozens of reviewers praising Jim and the team's thoroughness, knowledge, and integrity — particularly their willingness to recommend less expensive solutions or no work at all when unnecessary. Professionalism scores are solid but tempered by a meaningful cluster of negative reviews citing missed appo... Read more

Pipe Cam earns strong marks for technical expertise and honest, transparent communication, with dozens of reviewers praising Jim and the team's thoroughness, knowledge, and integrity — particularly their willingness to recommend less expensive solutions or no work at all when unnecessary. Professionalism scores are solid but tempered by a meaningful cluster of negative reviews citing missed appointments, unreturned calls, rude office communication, and one job that took 23 days to complete with significant disruption to the customer. Pricing is rated favorably overall, with multiple reviewers explicitly noting that Pipe Cam quoted far less than competitors and never upsold unnecessary work, though one negative reviewer found their repair estimate exorbitant. Project completion is the most mixed dimension: the majority of completed jobs were praised, but failures to deliver quotes, a no-show appointment, an incomplete inspection charged at full price, and a prolonged 23-day job drag the score down meaningfully. The review set spans from 2009 to 2024, with the most recent reviews (2022–2024) being predominantly positive, suggesting the business may have improved under newer ownership referenced in one 2023 review. Read less