LeapFrog Plumbing

LeapFrog Plumbing demonstrates strong overall performance with a WW Score of 78.2, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, courteous communication, and skilled workmanship, with many customers praising specific technicians like Ian, Josh, and JC. However, pricing emerges as a significant weakness, with n... Read more

LeapFrog Plumbing demonstrates strong overall performance with a WW Score of 78.2, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, courteous communication, and skilled workmanship, with many customers praising specific technicians like Ian, Josh, and JC. However, pricing emerges as a significant weakness, with numerous complaints about overcharging, markup gouging, and quotes that substantially exceed competitor pricing. While the company has shown responsiveness to complaints (evidenced by refunds and corrections), the pricing concerns and occasional service failures prevent a higher overall score. Read less