J&M Contra Costa Rooter

The reviews for J&M Contra Costa Rooter present a polarized sentiment, showcasing both commendable experiences and notable dissatisfaction. Positive sentiments frequently center around quick response times, professional conduct, and effective resolution of plumbing issues. Customers express gratitude for the timely assistance, particularly during emergencies, and highlight the friendly and knowled... Read more

The reviews for J&M Contra Costa Rooter present a polarized sentiment, showcasing both commendable experiences and notable dissatisfaction. Positive sentiments frequently center around quick response times, professional conduct, and effective resolution of plumbing issues. Customers express gratitude for the timely assistance, particularly during emergencies, and highlight the friendly and knowledgeable demeanor of the staff, especially Jesus. Conversely, several reviews lament excessive pricing and miscommunication regarding estimates and charges. Some customers experienced dissatisfaction with the service rendered, specifically with perceived overcharging and failure to address their plumbing issues adequately. Overall, while many customers recommend the company for its dedication and prompt service, concerns about transparency in pricing and service execution emerge as significant points of contention. Read less