Diablo Plumbing
3.4 /5 (79 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Diablo Plumbing present a conflicting sentiment, heavily skewed towards dissatisfaction. Many customers reported poor customer service, unprofessional behavior, and overcharging practices. Repeated instances of missed appointments and inadequate responses to plumbing emergencies led to frustrations among clients. While some reviews praised specific technicians for their technical s... Read more
Services Offered Verified by Business
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
50%
- Experience
70%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
In analyzing the shared reviews of Diablo Plumbing, several key themes emerge, illustrating a mostly negative sentiment towards the company.Customer Service Issues: A recurring complaint among customers is the rudeness and unprofessionalism of both the customer service representatives and some technicians. Multiple reviews highlighted experiences where the response from staff was not only dismissi... Read more