Cruz & Companies

Cruz & Companies receives strong praise across multiple reviews for professionalism, punctuality, communication, and technical skill, with several reviewers specifically naming Eric and team members by name and describing complex jobs handled well. However, two serious negative reviews significantly weigh down the scores: one describes missed appointments, an abandoned job, a taken deposit with no... Read more

Cruz & Companies receives strong praise across multiple reviews for professionalism, punctuality, communication, and technical skill, with several reviewers specifically naming Eric and team members by name and describing complex jobs handled well. However, two serious negative reviews significantly weigh down the scores: one describes missed appointments, an abandoned job, a taken deposit with no work completed, and no response — a severe project completion failure. The other describes a missed in-person appointment replaced by a video call and an $850 toilet replacement quote perceived as a scam. Pricing is mixed — most reviewers call it competitive or reasonable, but the $850 toilet quote drew a 1-star complaint. The two negative reviews prevent this contractor from scoring in the high range despite an otherwise positive pattern. Read less