Concord Rooter and Plumbing

Concord Rooter and Plumbing earns a strong WW Score driven by an exceptionally large and consistent body of reviews praising professionalism, responsiveness, punctuality, and fair pricing across dozens of individual jobs. Project completion scores are high, with the vast majority of reviewers confirming work was finished same-day or next-day, cleanly, and without surprise charges — including one... Read more

Concord Rooter and Plumbing earns a strong WW Score driven by an exceptionally large and consistent body of reviews praising professionalism, responsiveness, punctuality, and fair pricing across dozens of individual jobs. Project completion scores are high, with the vast majority of reviewers confirming work was finished same-day or next-day, cleanly, and without surprise charges — including one reviewer noting a callback was honored at no charge. Pricing is a notable strength, with multiple reviewers explicitly citing quotes 40–50% below competitors and no hidden fees. The single 1-star review is a meaningful outlier that describes a technician who failed to diagnose a simple clog, attempted to upsell a full toilet replacement, and ignored the customer's input — this credibly reduces the experience and project completion scores from a ceiling level. Workmanship quality is generally praised with specific detail, including careful pipe installation, thorough drain clearing, and clean-up, though the 4-star review noting auger scratches on a toilet fixture adds a minor quality caveat. Read less