Benjamin Franklin

The reviews reveal a trend of criticism focused on pricing and customer service. Numerous commenters reported feeling overcharged for services, with one specific instance mentioning an outrageous estimate for standard plumbing work that was comparably high to entire home installations. Many reviewers described their dissatisfaction not only with the cost but also with how estimates were presented,... Read more

The reviews reveal a trend of criticism focused on pricing and customer service. Numerous commenters reported feeling overcharged for services, with one specific instance mentioning an outrageous estimate for standard plumbing work that was comparably high to entire home installations. Many reviewers described their dissatisfaction not only with the cost but also with how estimates were presented, often leaving them confused and pressured into making decisions without adequate explanation of the options. Trust issues also emerged as a common theme, particularly regarding the treatment of elderly customers, who were reported as being subjected to aggressive sales tactics and inflated estimates. One reviewer highlighted a specific case where an elderly woman was charged excessively for a simple toilet unclogging, raising ethical questions regarding the company Read less