A-1 Rapid Rooter

Sheldon and A-1 Rapid Rooter present a deeply mixed picture across a decade-plus of reviews. On the positive side, multiple reviewers praise his technical skill, willingness to work late hours and weekends, and transparent pricing that he has honored even when jobs ran longer than expected. However, a significant cluster of negative reviews — spanning multiple years — consistently describes no... Read more

Sheldon and A-1 Rapid Rooter present a deeply mixed picture across a decade-plus of reviews. On the positive side, multiple reviewers praise his technical skill, willingness to work late hours and weekends, and transparent pricing that he has honored even when jobs ran longer than expected. However, a significant cluster of negative reviews — spanning multiple years — consistently describes no-call no-shows, chronic lateness, failure to return calls, and in one case making a problem worse before abandoning the job entirely. Project completion is heavily penalized because several reviewers explicitly describe work that was not finished or appointments that were never kept, which is a critical failure in the highest-weighted dimension. Pricing scores moderately well as most reviewers who mentioned cost found it reasonable or fair, with one notable exception of a reviewer who felt overcharged. Experience scores highest among all dimensions, as even some dissatisfied customers acknowledged his technical competence, but this is tempered by one review alleging unlicensed work and liability concerns. Read less