Pro Rooter Services

The feedback reveals a consistent theme of positive experiences centered on the performance and customer care of Pro Rooter Services, specifically highlighting Cesar. Reviewers described him as a "good guy," "reliable," and "honest," assuring customers that they were in capable hands. The effective problem-solving ability of the team is underscored by their quick response time and thorough approac... Read more

The feedback reveals a consistent theme of positive experiences centered on the performance and customer care of Pro Rooter Services, specifically highlighting Cesar. Reviewers described him as a "good guy," "reliable," and "honest," assuring customers that they were in capable hands. The effective problem-solving ability of the team is underscored by their quick response time and thorough approach, including the verification of their work with a camera, which instilled trust in the service provided. Additionally, the reviews illustrate a stark contrast with the reviewers' prior experience with another plumbing company, Avant. Customers were frustrated by Avant's poor communication and unprofessionalism, which included delays and inadequate preparedness. Such experiences heightened their appreciation for Pro Rooter Services, showcasing how effective service can significantly impact customer perception. The cleanliness and professionalism of the work vehicle also received commendation, contributing to the overall favorable impression of the company. Reviewers praised the team's availability and ease of cooperation, emphasizing that their experiences were stress-free and respectful. In summary, the collective sentiment towards Pro Rooter Services is extremely positive, with strong recommendations based on effective service, professionalism, and excellent customer interaction. Customers expressed gratitude for the outstanding work done and an eagerness to share their positive experiences with others. Read less