Essential Plumbing

The reviews for Essential Plumbing reflect a very high level of customer satisfaction. A recurring theme is the exceptional service provided by Eli and his team, with multiple reviewers describing their experiences as stress-free and efficient. Many clients praised Eli's ability to diagnose issues promptly and provide novel solutions that save both time and money. Customers often emphasized Eli'... Read more

The reviews for Essential Plumbing reflect a very high level of customer satisfaction. A recurring theme is the exceptional service provided by Eli and his team, with multiple reviewers describing their experiences as stress-free and efficient. Many clients praised Eli's ability to diagnose issues promptly and provide novel solutions that save both time and money. Customers often emphasized Eli's transparency in pricing and his honest recommendations, contrasting with experiences they had with larger plumbing companies that frequently sought to upsell unnecessary services. This aspect of Essential Plumbing's approach fosters a sense of trust and integrity among its clientele. Reviewers expressed appreciation for the thoroughness of work done, the courtesy shown by the staff, and the clean-up after the job was completed. In terms of responsiveness, several reviews noted how quickly Eli was available for emergencies. For instance, customers highlighted instances where he arrived promptly to address urgent plumbing issues, alleviating stress during challenging situations. The consistent praise for quick response times and professionalism indicates that customers feel valued and prioritized. However, there is one notable negative review that highlights a lapse in communication. A customer expressed frustration over a lack of follow-up regarding a project estimate, which created uncertainty about the company's reliability. This negative feedback, although isolated, serves as a point of concern that could affect potential customers Read less