Plymwr Plumbing

Positive Experiences with Technicians: Some reviews highlight individual technicians, like Phill and Darin, who provided efficient and knowledge-based service. Customers appreciated their professionalism, thorough explanations, and overall friendly demeanor. Such technicians often left customers feeling satisfied and inclined to recommend the company.Deep-Seated Communication Issues: A pervasive c... Read more

Positive Experiences with Technicians: Some reviews highlight individual technicians, like Phill and Darin, who provided efficient and knowledge-based service. Customers appreciated their professionalism, thorough explanations, and overall friendly demeanor. Such technicians often left customers feeling satisfied and inclined to recommend the company.Deep-Seated Communication Issues: A pervasive complaint among many reviews is the poor communication from the company's customer service. Customers reported long wait times on calls, unreturned voicemails, and failure to provide timely updates regarding appointments or service completion. This created immense frustration, as many felt neglected and disregarded as clients.Doubts about Pricing and Transparency: Numerous customers raised concerns about Plexmwr Plumbing's pricing. Many believe they were quoted for unnecessary repairs, with instances of inflated costs highlighted. Customers often felt pressured into paying additional fees or faced unexpected charges after service was rendered. In several cases, individuals noted significant discrepancies between the estimates provided and what they eventually had to pay.Scheduling Trouble and Service Delays: Many negative reviews mention dissatisfaction with the scheduling process and services delayed beyond acceptable timelines. Several customers reported being rescheduled multiple times, often with minimal notice, causing further disruption to their daily routines, especially when dealing with urgent plumbing issues.Lack of Accountability: Multiple reviewers expressed frustration with the company's reluctance to take responsibility for their mistakes. Complaints included unaddressed plumbing issues post-service, accusations of customer negligence, and allegations of dishonesty or disrespect from management. The perceived lack of accountability has eroded trust significantly among many customers.Inconsistent Customer Review Ratings: While some customers report excellent, satisfactory experiences, the sheer volume of negative sentiments has raised a red flag. The division between experiences points to inconsistencies in service delivery Read less