All Weather Air Conditioning Heating Refrigeration & Plumbing

The feedback for All Weather Air Conditioning Heating Refrigeration & Plumbing presents a mixed sentiment, heavily leaning towards the negative due to multiple reviews citing issues with the owner, Ruben, and unresolved service problems. While some reviews praise the promptness and professionalism of the staff, several critical accounts detail serious concerns over pricing practices, perceived dis... Read more

The feedback for All Weather Air Conditioning Heating Refrigeration & Plumbing presents a mixed sentiment, heavily leaning towards the negative due to multiple reviews citing issues with the owner, Ruben, and unresolved service problems. While some reviews praise the promptness and professionalism of the staff, several critical accounts detail serious concerns over pricing practices, perceived dishonesty regarding parts used, and poor service quality. A prominent theme is dissatisfaction with the HVAC installation process and a lack of reliable follow-up, leading customers to express frustration and distrust towards the company. Overall, potential customers should approach this company with caution. In detail, the reviews reveal a significant divide in customer experiences. Positive feedback focuses on the quick and efficient service from technicians, particularly in emergency situations where prompt resolution was appreciated. Customers noted the friendliness and knowledge of the staff, showcasing exceptional service despite complaints regarding management. Conversely, the negative reviews emphasize issues with transparency and integrity, specifically targeting Ruben, the owner. Accusations involve misleading clients about product brands, use of used parts while claiming they were new, and aggressive pricing strategies that felt exploitative to some customers. Multiple reviewers expressed feelings of dissatisfaction with their HVAC systems failing shortly after installation, which was compounded by challenges in getting timely resolutions without additional charges. Some customers mentioned experiences of intimidating behavior from the owner when seeking recourse for their issues. Moreover, a recurring complaint involves being overcharged or facing unexpected fees after service was performed, amplifying frustrations among customers with prior industry experience. Overall, while some positive experiences exist, a substantial number of negative reviews signal potential red flags for prospective clients regarding honesty, service reliability, and customer support practices at All Weather Air Conditioning Heating Refrigeration & Plumbing. Read less