Medallion Plumbning

The review highlights significant issues related to Medallion Plumbing's diagnostic and repair processes. The customer expresses a lack of confidence in the company's ability to identify the source of the plumbing problem effectively, noting that a leak under the tile was not addressed satisfactorily. The reviewer's experience with the technician, Robbie, suggests a perception of unprofessionalism... Read more

The review highlights significant issues related to Medallion Plumbing's diagnostic and repair processes. The customer expresses a lack of confidence in the company's ability to identify the source of the plumbing problem effectively, noting that a leak under the tile was not addressed satisfactorily. The reviewer's experience with the technician, Robbie, suggests a perception of unprofessionalism or inadequate service, as the diagnosis shifted blame away from the toilet rather than taking responsibility for fixing a potentially clear issue. The emotional tone of the review reflects frustration and disappointment, emphasizing a strong recommendation against using Medallion Plumbing. This sentiment indicates a critical need for the company to improve its technical assessments, communication, and customer relations to avoid similar negative experiences in the future. Read less