Uncle Joe

A significant portion of the reviews reflects a positive sentiment towards Uncle Joe's Plumbing, with many customers stating that the services provided were timely and reasonably priced. Customers frequently commended the responsiveness of the team, with notes of their ability to schedule same-day appointments and arrive promptly. Reviewers particularly highlighted the professionalism, knowledge, ... Read more

A significant portion of the reviews reflects a positive sentiment towards Uncle Joe's Plumbing, with many customers stating that the services provided were timely and reasonably priced. Customers frequently commended the responsiveness of the team, with notes of their ability to schedule same-day appointments and arrive promptly. Reviewers particularly highlighted the professionalism, knowledge, and friendliness of their technicians, especially Memo and Charlie, indicating a personal connection with these employees. Common praises among the reviews include: - Reliability: Numerous customers expressed satisfaction with the reliability of Uncle Joe's Plumbing, stating that the service was prompt and the technicians thorough in their explanations of the work done. - Affordable Pricing: Many reviews noted the affordable rates for plumbing services, often contrasting Uncle Joe's competitive pricing with larger companies that engage in price gouging. - Customer Empowerment: Several reviews mentioned the informative approach taken by technicians, offering customers useful advice and guidance on managing plumbing issues effectively. Despite the largely positive feedback, there are notable concerns: - Inconsistent Quality of Work: A few reviews indicated dissatisfaction with specific plumbing jobs, raising concerns about the competency of the repairs made. One customer detailed a leak issue that arose after previous repairs, implying subpar work quality. - Communication Issues: Some negative experiences involved difficulty in communication, particularly regarding service callbacks and follow-ups. A customer reported feeling ignored after attempts to resolve issues, leading to frustration and additional costs incurred due to hiring other contractors. Overall, while Uncle Joe's Plumbing garners considerable praise for their quick service and friendly staff, the mixed reviews regarding the quality of work and follow-up service suggest a potential need for improvement in these areas to enhance customer trust further. Read less