OFK Plumbing

Professionalism and Responsiveness: A significant number of reviews specifically highlight Frank's professionalism and promptness in responding to calls. Customers appreciate that he often arrives within a few hours of their distress call, which is especially valuable for emergency plumbing issues.Quality of Work: Reviewers frequently mention the high quality of work completed by Frank and his tea... Read more

Professionalism and Responsiveness: A significant number of reviews specifically highlight Frank's professionalism and promptness in responding to calls. Customers appreciate that he often arrives within a few hours of their distress call, which is especially valuable for emergency plumbing issues.Quality of Work: Reviewers frequently mention the high quality of work completed by Frank and his team. Customers express gratitude for his attention to detail and the thoroughness with which tasks are executed. Many clients note that Frank's work not only solves immediate problems but also enhances the overall functionality and aesthetics of their plumbing systems.Affordability and Honesty: Several reviews comment positively on Frank's pricing, describing it as reasonable and competitive compared to other quotes received. Reviewers appreciate that Frank provides clear estimates and maintains transparency, which fosters trust in his service engagements.Customer Care and Communication: Customers value Frank's willingness to explain issues and solutions clearly. He is often characterized as approachable and courteous, contributing to a positive customer service experience. Several reviews particularly highlight his efforts to protect clients' homes during repairs, reinforcing a sense of professionalism.Mixed Experiences: While the overwhelming sentiment is positive, there are a few negative reviews suggesting dissatisfaction, primarily about service delivery and pricing. Some clients have reported feeling misled regarding service terms, with complaints about incomplete jobs or perceptions of unfair pricing. These instances are relatively few compared to the multitude of positive experiences, indicating that the majority of customers are satisfied.Repeat Business and Recommendations: Many reviewers express their intention to hire Frank again for future plumbing needs and recommend him to family and friends. This reflects a strong sense of loyalty and satisfaction, indicating that clients feel confident in his services. Overall, OFK Plumbing led by Frank maintains a favorable reputation among most customers, marked by efficiency, quality work, and a strong level of customer care, with only minor, isolated grievances regarding certain experiences. Read less