Bay and Shore Company

3.1 /5 (19 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Bay and Shore Company reflect a mixture of positive and negative sentiments. Many customers appreciate the technicians' skills and prompt service, praising Augie and his crew for resolving issues efficiently and maintaining reasonable pricing. However, there are multiple concerns regarding inconsistent customer service, with several clients reporting poor communication, lack of fol... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    60%
  • Experience
    90%
  • Completion
    80%

Overview of Company Customer Sentiment Analysis in January

Upon analyzing the reviews, several common themes emerge:Quality of Service: Many customers highlight the technical expertise of the plumbers, especially mentioning individuals like Augie and Israel. Positive reviews often emphasize prompt responses and effective problem-solving capabilities during plumbing emergencies.Customer Service Concerns: A recurrent issue is the quality of customer service... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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