Bay and Shore Company

Upon analyzing the reviews, several common themes emerge:Quality of Service: Many customers highlight the technical expertise of the plumbers, especially mentioning individuals like Augie and Israel. Positive reviews often emphasize prompt responses and effective problem-solving capabilities during plumbing emergencies.Customer Service Concerns: A recurrent issue is the quality of customer service... Read more

Upon analyzing the reviews, several common themes emerge:Quality of Service: Many customers highlight the technical expertise of the plumbers, especially mentioning individuals like Augie and Israel. Positive reviews often emphasize prompt responses and effective problem-solving capabilities during plumbing emergencies.Customer Service Concerns: A recurrent issue is the quality of customer service, particularly from the office staff. Reviewers frequently mention rude interactions and poor communication practices. The failure to follow up on inquiries and scheduled appointments was cited multiple times, leading to frustration among customers.Pricing Transparency: There are significant complaints regarding estimates and final charges. Some customers noted discrepancies between quoted prices and what they were ultimately charged. Negative experiences suggested that potential customers should seek written quotes to avoid unexpected costs. Allegations of dishonesty in assessments and inflated pricing have cast doubt on the company Read less