Cummings Company

The review paints a picture of dissatisfaction primarily centered around customer service. The reviewer feels dismissed and unvalued after experiencing a rude interaction with a company representative. Phrases such as "hung up on me" and "not nice or patient enough" emphasize the abruptness and discourtesy of the staff. The sentiment leans heavily towards disappointment as the reviewer sought to e... Read more

The review paints a picture of dissatisfaction primarily centered around customer service. The reviewer feels dismissed and unvalued after experiencing a rude interaction with a company representative. Phrases such as "hung up on me" and "not nice or patient enough" emphasize the abruptness and discourtesy of the staff. The sentiment leans heavily towards disappointment as the reviewer sought to establish a potentially profitable business relationship but was met with unprofessionalism instead. Common themes emerging from this review include the importance of effective communication and the significant impact that a single negative experience can have on a potential customer's perception of a company. The review suggests that Cummings Company may benefit from training its employees on customer interaction and the importance of maintaining professionalism, regardless of their personal feelings towards the inquiry. Overall, this one-sided experience reflects poorly on the company Read less