PDM Plumbing Services

PDM Plumbing has a strong base of loyal long-term customers who consistently praise courteous, prompt, and professional service, with multiple reviewers specifically calling out technicians Russell, Gil, and Phil by name for quality workmanship and clean job sites. Pricing is frequently described as fair and reasonable with no hidden charges, and several reviewers note transparent cost breakdowns ... Read more

PDM Plumbing has a strong base of loyal long-term customers who consistently praise courteous, prompt, and professional service, with multiple reviewers specifically calling out technicians Russell, Gil, and Phil by name for quality workmanship and clean job sites. Pricing is frequently described as fair and reasonable with no hidden charges, and several reviewers note transparent cost breakdowns before work begins. However, the score is meaningfully dragged down by three credible negative reviews describing serious responsiveness and follow-through failures — including a two-day no-show without communication, a refusal to take an after-hours emergency, and a documented case of an incorrectly installed water heater that voided both a home warranty and manufacturer warranty. The phone number being out of service and the business address appearing to be a residence as of mid-2021 raises significant concerns about whether the business is still actively operating. The combination of strong historical performance and recent operational red flags produces a moderate overall score. Read less