Durango Plumbing

The reviews overwhelmingly reflect a positive sentiment towards Emilio and Durango Plumbing, especially in terms of the quality of work and timely responses. Many customers express appreciation for Emilio's knowledge and professionalism, making specific note of his ability to provide solutions that were not offered by competitors. The notion of being treated honestly and not being upsold unnecessa... Read more

The reviews overwhelmingly reflect a positive sentiment towards Emilio and Durango Plumbing, especially in terms of the quality of work and timely responses. Many customers express appreciation for Emilio's knowledge and professionalism, making specific note of his ability to provide solutions that were not offered by competitors. The notion of being treated honestly and not being upsold unnecessary services resonates strongly, with several reviewers appreciating Durango Plumbing's transparency. However, a notable portion of reviews also raises concerns about certain practices, including calls for upfront pricing and the appropriateness of charges for specific jobs. Some customers have pointed out their experiences with perceived high costs relative to competitors, particularly when quoting for repairs or installations. Additionally, there are negative remarks regarding the unprofessional behavior of a driver representing the company, which has led some to question the overall professionalism of Durango Plumbing. Overall, Durango Plumbing appears to be a reliable service provider with a strong reputation for quality work, but they might benefit from improving communication procedures and ensuring consistent professionalism across all employees to enhance customer satisfaction further. Read less