Lemus Plumbing

Positive feedback dominates the reviews for Lemus Plumbing, with numerous customers expressing satisfaction over their effectiveness and the quick resolution of plumbing issues. Key strengths identified in the reviews include:Responsiveness: Many reviewers commended the company for their swift response times, often being able to address issues on the same day they were reported. This immediacy in ... Read more

Positive feedback dominates the reviews for Lemus Plumbing, with numerous customers expressing satisfaction over their effectiveness and the quick resolution of plumbing issues. Key strengths identified in the reviews include:Responsiveness: Many reviewers commended the company for their swift response times, often being able to address issues on the same day they were reported. This immediacy in service was a significant plus for customers with urgent plumbing needs, such as leaking pipes or malfunctioning appliances.Professionalism and Work Quality: The reviews often highlighted the professionalism demonstrated by the staff, including their punctuality and ability to perform quality work efficiently. Customers appreciated both the thoroughness and the cleaning up after the job was done, further indicating a commitment to providing high-quality service.Affordability: Cost-effectiveness is a recurring theme, with several users praising Lemus Plumbing for being reasonably priced compared to competitors. This aspect has been a driving factor for repeat business, as many customers noted their intention to return for future needs due to fair pricing. Despite the overwhelmingly positive feedback, there are notable criticisms that hint at areas for improvement:Inconsistent Customer Service: A few reviews reported negative experiences involving unprofessional behavior or poor communication during interactions with staff. Instances of defensive responses to feedback and lack of follow-up have been highlighted as significant drawbacks.Service Misjudgments: Customers shared experiences where initial diagnostics were incorrect, leading to unnecessary charges or service recommendations that were later proven unnecessary after consulting other providers. This raises concerns about the reliability of assessments made during service calls.Communication Issues: There's a customer narrative indicating dissatisfaction with scheduling and interaction Read less