Nielsen

The reviews for Nielsen's Plumbing Service reflect significant dissatisfaction and frustration among customers. Common themes include poor workmanship, lack of attention to detail, inaccurate quotes, and failure to complete work, which resulted in additional costs and the need to hire other contractors to correct the issues. The sentiment conveyed is overwhelmingly negative, with strong feelings o... Read more

The reviews for Nielsen's Plumbing Service reflect significant dissatisfaction and frustration among customers. Common themes include poor workmanship, lack of attention to detail, inaccurate quotes, and failure to complete work, which resulted in additional costs and the need to hire other contractors to correct the issues. The sentiment conveyed is overwhelmingly negative, with strong feelings of disappointment over both service quality and the financial burden incurred. In detailed sentiment analysis, the overarching sentiment from the review highlights a serious lack of professionalism displayed by Nielsen's Plumbing Service. The reviewer experienced numerous issues ranging from overcharging for services that were not delivered as promised, to damages caused during the work performed. The initial $10,000 quote for various plumbing installations, which lacked detail, raised immediate red flags about transparency and accountability. The reviewer expressed frustration with the incomplete work on the master bathroom and the damage caused to fixtures, coupled with poorly executed installations that led to leaks and further structural issues. The dissatisfaction escalated with errors in measurements and recommendations, particularly regarding the steam generator installation. This culminated in the reviewer needing to hire a different plumbing service to rectify multiple issues, indicating a significant loss of trust in Nielsen's Plumbing Service. A critical finding here is that the review underscores a theme of incompetency Read less