Bay Line Plumbing

The reviews for Bay Line Plumbing demonstrate a polarized view of the company and its owner, Sal. Positive feedback often highlights Sal's quick response times, particularly for urgent plumbing issues. Customers noted his expertise, especially when dealing with complex plumbing tasks such as repiping or installing fixtures without causing extensive mess. One review mentions that Sal's quote remain... Read more

The reviews for Bay Line Plumbing demonstrate a polarized view of the company and its owner, Sal. Positive feedback often highlights Sal's quick response times, particularly for urgent plumbing issues. Customers noted his expertise, especially when dealing with complex plumbing tasks such as repiping or installing fixtures without causing extensive mess. One review mentions that Sal's quote remained consistent with the final price, which customers often appreciate as a sign of honesty in business. Conversely, there are multiple reports of Sal's unprofessional demeanor and inadequate customer service. Concerns about communication were prevalent, with several clients recounting instances where Sal failed to return calls or arrived late, contributing to a perception of disorganization. The cleanliness of the worksite was another common criticism; several customers indicated that Sal left significant messes behind after work was completed, which they viewed as unprofessional, especially given the nature of the job. Some reviews indicate that the quality of work was inconsistent, with clients expressing frustration regarding additional uncommunicated costs or damages caused by the plumbing work itself. For instance, one client mentioned that Sal moved heating ducts during installation, leading to further issues that required additional repairs. This has raised concerns about the comprehensive nature of his work and the effects on clients Read less