PDS Plumbing

The review heavily indicates a significant frustration with PDS Plumbing. Key points of concern include:Service Quality: The reviewer criticizes the service quality, particularly the plumber's reluctance to investigate the issue thoroughly. The phrase "like a needle in a haystack" illustrates a dismissive attitude towards addressing the customer's concern about the leak.Cost Transparency: The cost... Read more

The review heavily indicates a significant frustration with PDS Plumbing. Key points of concern include:Service Quality: The reviewer criticizes the service quality, particularly the plumber's reluctance to investigate the issue thoroughly. The phrase "like a needle in a haystack" illustrates a dismissive attitude towards addressing the customer's concern about the leak.Cost Transparency: The cost of $2400 is marked as exorbitant by the reviewer, especially considering the ongoing issue despite the payment. Customers often seek clear communication regarding costs and work performed, which appears lacking here.Communication and Professionalism: The review hints at a communication breakdown, as the plumber did not provide satisfactory answers to the customer's inquiries, leading to a loss of trust. The mention of waiting periods without effective follow-up contributes to the overall negative experience.Frustration and Trust Issues: The reviewer expresses a strong sense of dissatisfaction to the point of contemplating a zero-star rating. This illustrates a significant trust issue with the company, implying they may not rely on their service in the future. Overall, this review indicates that PDS Plumbing may need to focus on improving their customer service, communication, and value for money to enhance client satisfaction and rebuild trust. Read less