Thrifty Rooter

The reviews for Thrifty Rooter reflect a mixed sentiment, with a significant divide between customers who praise the service for its quick response times and effective plumbing solutions, and those who express dissatisfaction with office staff and specific service incidents. Many customers commend individual plumbers for their friendliness, professionalism, and efficient work, especially in emerge... Read more

The reviews for Thrifty Rooter reflect a mixed sentiment, with a significant divide between customers who praise the service for its quick response times and effective plumbing solutions, and those who express dissatisfaction with office staff and specific service incidents. Many customers commend individual plumbers for their friendliness, professionalism, and efficient work, especially in emergencies. However, recurrent complaints focus on the unprofessionalism and rudeness of the office staff, inconsistencies in service completion, and concerns regarding transparency in pricing and service accuracy. While some customers describe positive experiences and value for money, others report feeling misled or poorly treated, especially vulnerable individuals like seniors. Overall, the sentiment varies widely, showcasing strengths in field operations but revealing critical weaknesses in customer service and communication. --- Thrifty Rooter Read less