Mike Gagnon Plumbing

The overwhelming majority of reviews — spanning from 2011 through mid-2025 — praise the contractors involved (primarily Mike Gagnon and the Monkey Wrench team) for friendliness, professionalism, fair pricing, and technical competence. Pricing is a consistent strength, with multiple reviewers explicitly noting that quotes came in far below competitors and that no price gouging occurred. However... Read more

The overwhelming majority of reviews — spanning from 2011 through mid-2025 — praise the contractors involved (primarily Mike Gagnon and the Monkey Wrench team) for friendliness, professionalism, fair pricing, and technical competence. Pricing is a consistent strength, with multiple reviewers explicitly noting that quotes came in far below competitors and that no price gouging occurred. However, three serious 1-star reviews describe incomplete work, catastrophic workmanship failures (including an $80,000 water damage claim from a burst PEX joint), abandoned jobs, and unprofessional conduct — these materially drag down the project completion and professionalism scores. The mixed entity problem (reviews appear to cover both Mike Gagnon Plumbing and Monkey Wrench Plumbing as separate or related businesses) introduces uncertainty about whether all reviews apply to the same contractor. Recency-weighted data from 2024–2025 (Monkey Wrench reviews) is largely positive, but the severe negative reviews from 2021–2023 cannot be dismissed. Read less